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Travel Tour Operator Case Study

Growing Organic Traffic by 30% During COVID-19: Travel Case Study

+30% Organic traffic

+140% Conversion rate

Learn how we grew this travel tour operator site’s monthly organic traffic by 30% during the COVID-19 pandemic.

Disclaimer: As a white label SEO agency, we keep the names of the websites we work on confidential to respect our partners.

The Objective

The client’s SEO performance was significantly impacted by the COVID-19 pandemic with the travel industry effectively coming down to a standstill due to the global lockdown.

The main objective during this period was to expand the site’s reach to foresee the interest in travel-related sites post COVID-19 travel restrictions. We also targeted as many new keywords relating to our client’s travel destinations.

Website History

A UK-based travel operator offering tour packages for destinations around the world.

The Main Issues Holding the Site Back:

  1. With the pandemic halting most travel, we needed to find new keyword ideas for the client to target that were relevant to their destination packages.
  2. We also needed to diversify the content on the blog to reflect the times by creating useful content about travelling safely during the pandemic.
  3. The site lacked efficient internal linking to ensure users were guided towards the client’s most important pages.
  4. The link profile was relatively safe with the majority of the backlinks either having branded or URL-based anchor texts, so a more aggressive link-building strategy was needed to provide more of a ranking boost.

The Strategy

Finding New Keywords

With travel being one of the hardest hit industries due to the COVID-19 pandemic, the search demand for the conventional keywords we were targeting plummeted. Therefore, our team conducted a fresh keyword research to identify new keyword opportunities to target based on what users were searching for during the pandemic.

Here are just a few of the best free keyword research tools that you can use to find new keyword ideas:

  1. Google Trends – great for finding relevant trending topics within your niche
  2. Ahrefs Keyword Generator – great for quickly finding relevant keywords from a specified seed query
  3. Answer The Public – great for finding keyword opportunities that are question based and related to a seed query
Answer The Public to find keyword opportunities
  1. People Also Ask – great for finding question-based long-tail keywords
  2. Related Searches – great for finding relevant keywords to your topic that users may also find useful

When identifying keywords to target, it’s important to note the search intent too, i.e. identifying what the searcher is trying to achieve from their query. The four main types of search intent are:

  1. Informational – the user is looking to learn more about a topic
  2. Commercial  Investigation – the user is looking to learn more about a product or service
  3. Navigational – the user is looking for a specific website or web page
  4. Transactional – the user is looking to perform some sort of action i.e. making a purchase

By doing this, you’ll be more inclined to write content that the searcher will find relevant and useful and as a result, will likely improve your chances of ranking in the top search results.

Providing Useful Information on the Blog

During the keyword research process, we identified a number of long-tail keywords with informational intent related to COVID-19 travel restrictions.

In a period where there was a lot of misinformation surrounding travel during the pandemic, we focused on creating useful informational articles for the blog that were well researched to ensure that users were provided with the most accurate and up to date content. This lends itself to Google’s focus on providing users with results from credible sources, so we made sure that each article included:

  1. An author box – detailing the author’s full name, their experience and expertise, links to their social media profiles (i.e. LinkedIn, Instagram, Twitter) and a portrait.
author box
  1. Links to credible sources – provides trust as it shows Google and your readers that the information you’re providing is trustworthy as it’s backed up by respected websites.
  2. Update history – with restrictions and guidelines continually changing as the pandemic progressed, we made sure that each notable change  to the information was reflected within an “Update history” section. This showed Google and readers that the information was always accurate and up to date.
last updated history

By targeting these long-tail search queries, we were able to bring in more organic traffic and improve the site’s overall keyword visibility.

Implementing a More Efficient Internal Linking Strategy

With new content being added to the blog section as well as optimising the existing content on the website, we implemented a more efficient internal linking strategy to make the site easier to navigate for both users and search engines.

Internal linking is when you insert a hyperlink from one page on your website, to another. However, the key thing to remember when doing this, is to make sure that the two pages are relevant to each other and the internal link adds value to the user’s search experience of your site.

Apart from improving navigation, internal linking also allows you to direct your audience from the blog post to your money pages. For example, an eCommerce website may add an internal link to a relevant product or collection page. This also helps Google understand that the two pages are related to each other.

Check out our guide on how to implement an internal linking strategy here.

Building Authority With A Targeted Link Building Campaign

The client’s backlink profile was already seeing steady growth, however the majority of the backlinks had branded or URL-based anchor texts. A natural anchor text distribution should have an even mix of branded, URL-based, generic, keyword rich and topical anchors.

You can check the anchor text distribution of a website and web page using Ahrefs’ Site Explorer tool.

Enter your domain or URL into Site Explorer and click on the Overview report.

enter domain or URL in site explorer

Scroll down to the bottom of the report to find the anchors that are used to link to the site/page.

In this case, we can see that there are four anchors used.

anchor text used

The anchors are largely branded which means that there is a chance to be more aggressive with the anchors used to link to this page. Keyword-rich anchors should be used sparingly as overdoing it can raise flags in Google’s systems as unnatural. This is because links with keyword-rich anchor texts provide stronger contextual cues to Google that the target URL is relevant for that specific keyword.

In the case of our example URL above, a keyword rich anchor would be something like “animal print wallpaper”.

We followed this same process to identify the anchor text distribution of the client’s most important pages and made sure that we rebalanced the ratio of branded and targeted anchors.

Find out more about our link-building services.

The Results

Based on the strategies highlighted above:

  • The number of users increased from 26,137 to 34,091.
  • The number of sessions increased from 33,584 to 41,976.
users and sessions increase

In addition, the number of general enquiries about their travel packages increased by 134.39% from 442 to 1,036.

increase in general enquiries

The number of keywords that the client is ranking for in the top 100 positions of the search results grew from 5,220 to 9,076.

increase in overall keywords visibility

Happy partners with BIG-NAME clients

A specialist SEO + GEO partner to some of the world’s most recognizable brands.

“We worked with SUSO on our recent website relaunch and would highly recommend them. We had regular check-ins, easy to follow step-by-step feedback following an in-depth audit, and received helpful insights even after the project had finished. Hands down the most transparent and dedicated SEO agency we’ve worked with. ”

Sarah WatsonChief Product Officer | Pink News

“In a digital world where visibility equals relevance, SUSO Digital has proven to be an invaluable partner. I highly recommend their services to any business seeking a substantial and measurable impact on their SEO performance. Their data-driven approach and transparent sharing of progress reports, status updates, and key metrics are not only impressive but also reassuring.”

Chris BarrSenior Director of Marketing | Taradel

“SUSO is an exceptional SEO agency. When it comes to my clients, I wholeheartedly trust them to mirror the attention and respect that my team prides itself on. As the owner of Senders.co, I ensure meticulous delivery of services in areas where we are absolute experts, and for the rest, we turn to trusted partners. SUSO is our go-to agency for SEO, no questions asked.”

Benny RubinCEO & Founder | Senders

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