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US Healthcare AI SEO Case Study

+321% AI Conversions for a Global Healthcare Brand

+594% AI traffic

+321% AI conversions

464 AI citations

Disclaimer: as a white-label SEO agency, we keep the names of the websites we work on confidential.

The Objective

Our client is one of the largest medical services provider in the United States.

Their website was losing traffic following the AI Overviews rollout on Google. Their aim was to turn that decline around by improving the website’s visibility in both Google’s AI search features and other AI answer engines.

Our goal was to help the client position themselves as a trustworthy industry expert for LLMs, with the end goal of AI traffic and conversions.

The Challenge

The following shortcomings made the client less resilient and competitive in facing the rise of AI-driven search:

  1. Missing E-E-A-T elements: the website lacked signals to help AI trust the client’s brand as an expert in their niche. The About page was not optimized properly, author profiles were lacking, and some medical claims made weren’t backed up with references to medical research.
  2. Content not optimized for AI ingestion: despite having a lot of high-quality content, it wasn’t structured in the best way for LLMs to process.
  3. Indexation issues: quite a few meaningful pages were not indexed, and therefore weren’t visible in AI search results due to wasted crawl budget.

The Approach

The SUSO team implemented a strategy designed to establish the brand as a trustworthy authority for LLMs, resolve crawling and indexation blockers, and structure content in a way that is easy for AI systems to process.

  • E-E-A-T Signals Optimization

    About page: our team updated it by adding the professional credentials for the company’s key medical personnel, which is a critical E-E-A-T requirement for any YMYL (Your Money Your Life) brand.

    Author bios: we made sure it is clear who authored the high-quality blog content and marked it up with structured data.

    Medical sources: we identified content that lacked references and used Elicit AI to find peer-reviewed research to back up the healthcare claims made, which is another critical signal for YMYL brands.

  • Content Optimization for AI Systems

    Structured data: we implemented the Organization Schema to send a clear signal to both Google and LLMs on the key information about the company.

    AI prompt research: our team identified queries that users used when researching the services provided by the client, as well as the client’s brand.

    Query-based content optimization: our content specialist updated key pages and blog content to add conversational headings phrased the way users actually ask questions in Google and AI search tools.

  • Index Management

    We updated robots.txt and canonical tags of some URLs to prevent search engines from crawling unnecessary URLs.

    We minimized internal redirects to improve site performance.

    We updated and removed broken links to fix 404 errors.

     

Results at a Glance

10 months since the start of the campaign, this strategy brought the following results for our client:

  • +594% Traffic Growth from AI
  • +321% LLM Conversion Volume
  • 464 Additional AI Citations

Results Glossary

AI Search Case Study for a Medical Provider: AI traffic growth shown in GA4

Conversions have come mainly from ChatGPT, but also from Gemini and Perplexity:

AI conversions growth shown in GA4
AI citations number for a healthcare brand, screenshot from Ahrefs

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A specialist SEO + GEO partner to some of the world’s most recognizable brands.

“We worked with SUSO on our recent website relaunch and would highly recommend them. We had regular check-ins, easy to follow step-by-step feedback following an in-depth audit, and received helpful insights even after the project had finished. Hands down the most transparent and dedicated SEO agency we’ve worked with. ”

Sarah WatsonChief Product Officer | Pink News

“In a digital world where visibility equals relevance, SUSO Digital has proven to be an invaluable partner. I highly recommend their services to any business seeking a substantial and measurable impact on their SEO performance. Their data-driven approach and transparent sharing of progress reports, status updates, and key metrics are not only impressive but also reassuring.”

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“SUSO is an exceptional SEO agency. When it comes to my clients, I wholeheartedly trust them to mirror the attention and respect that my team prides itself on. As the owner of Senders.co, I ensure meticulous delivery of services in areas where we are absolute experts, and for the rest, we turn to trusted partners. SUSO is our go-to agency for SEO, no questions asked.”

Benny RubinCEO & Founder | Senders

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